Refund policy
Return & Refund Policy
You have 30 days after receiving your order to request a return.
To qualify, your item must be unused, unworn, with tags, and in its original packaging. Keep your receipt or proof of purchase for confirmation.
Once your return request is approved, you’ll receive a return label and instructions. Items returned without prior approval will not be accepted.
Damages and Issues
Check your order when it arrives. If an item is damaged, defective, or incorrect, reach out immediately so we can make it right.
Non-returnable Items
We don’t accept returns for personal care items, custom orders, sale products, gift cards, or hazardous materials.
If you’re unsure about an item, confirm before returning it.
Exchanges
To get a replacement quickly, return the item once approved and make a new purchase for your desired product.
EU Customers
If your order is shipped to the European Union, you have 14 days to cancel or return it for any reason. Items must remain unused and in original packaging.
Refunds
After your return is received and inspected, we’ll confirm if it’s approved.
Approved refunds are processed to your original payment method within 10 business days.
If there’s a delay beyond 15 business days, check with your payment provider.